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Push Notifications

A push message is a message to someones mobile or tablet, just like when you send a message on Facebook or Whatsapp, it uses a tiny amount of data rather than phone credit. It’s much more modern than sending a text message.

Push Notifications can be sent from three places:

  • The Message Inbox

  • Job and Task details

  • User Contact details

Option A - Send via Contacts

Step 1: Open a Contact

  1. Navigate to Contacts 

  2. Select the contact you want to message

Step 2: Send a message

  1. Select More
  2. Select Send Message

Step 3: Select Instant Message

  1. Select the Instant Message option

Step 4: Write and send your Instant Message

  1. Select a Template by clicking on the (+) if desired
  2. Write your Message
  3. Select Send

Option B - Send via a Job

Step 1: Open the relevant Job

  1. Navigate to the Job you want to send a message from
  2. Select Send Message
  3. Follow Steps 3 and 4 above to select Instant Message, write, and send

Option C - Send via the Message Inbox

Step 1: Open the Message Inbox

  1. Select Message Inbox
  2. Select Send Message
  3. Follow Steps 3 and 4 above to select Instant Message, write, and send

Push Notification Templates

SMS and Push Notification templates are shared and managed in the same place.

Step 1: Navigate to Messaging Settings

  1. Select Admin
  2. Select the Messaging tab
  3. Scroll down to SMS/Push Notification

Here you can view and edit your Push Notification templates.