There's nothing more frustrating than sending a quote or invoice to a client and getting radio silence, only to find out your email ended up in their spam folder. Follow the below instructions to help avoid this!
💡 You’ll need access to your domain DNS settings. That’s usually wherever you bought your domain name—like GoDaddy, Crazy Domains, VentraIP, etc.
What’s an SPF Record?
SPF stands for Sender Policy Framework. It’s a fancy way of saying, “Hey, this is a legit server that’s allowed to send emails on behalf of my domain.”
NextMinute uses the email service Amazon SES (Simple Email Service)—which powers yours emails out of NM—you need to tell the world, "Yep, amazonses.com is allowed to send emails for me."
1. Log in to your domain host
- Go to the website where you registered your domain (e.g., GoDaddy, VentraIP, NetRegistry).
2. Find your DNS or Zone Editor
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Look for DNS Management, Zone Editor, or Domain Settings
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You’re after a section where you can manage DNS records
3. Check if there’s already an SPF record
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It’ll look like a TXT record for your domain that starts with:
v=spf1 -
If you find one, do NOT create a new one. You’ll need to add to the existing record which you can edit.
4. Edit your existing SPF record
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Lets say you have a current SPF record that looks like the below:
v=spf1 include:mail.yourprovider.com ~all - The SPF record you are required to add is include:amazonses.com
-
You’ll need to add
include:amazonses.combefore the~all - End result =
v=spf1 include:amazonses.com ~all
4. Adding the Amazon SPF record
Here’s the SPF value Amazon requires you to add/replace
- include:amazonses.com
If you don’t have an SPF record yet
Create a new TXT record like this:
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Type: TXT
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Name / Host: @ (or leave blank depending on the provider)
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Value:
Copy/Paste the below and select Savev=spf1 include:amazonses.com ~all
🧑🔧 Still need help?
If this sounds like too much mucking around, feel free to get in touch and we can help get everything set up and liaise with your web guys!