Whether you’re logging in from your laptop back home or tapping in via your mobile on the go, here’s some quick tips to get you in!
😕 Forgot Your Password?
It happens to the best of us! Here's what to do:
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On the login screen, click ‘Forgot password?’
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Enter your email and follow the reset link sent to your inbox.
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Create a new password and you're good to go!
🧠 Tip: Check your spam/junk folder if the reset email doesn't appear within a few minutes.
🧹 Having Trouble Logging In?
If you're sure your details are correct but still can't log in, try the following:
1. Clear Your Browser Cache (for web)
Sometimes your browser holds onto old data. Clear your cache, close the browser, and try again. Links below for step by step instructions:
👉 Clear cache and cookies in Chrome – Google Help
👉 View and delete browser history in Microsoft Edge – Microsoft Support
👉 Clear your cache in Safari – Apple Support
👉 Clear cookies and site data in Firefox – Mozilla Support
2. Restart the App or Device
Simple but effective. Restart the app or your phone and try again.
3. Try incognito browser
Make sure you're connected to the internet (yes, we’ve all been there!).
4. Still Stuck?
Reach out to us!
📧 support@nextminute.com
📞 Or give us a buzz during business hours.