How to Fix NextMinute to Xero Invoice Sync Issues
This article explains common issues and step-by-step troubleshooting for syncing invoices and related data with Xero using NextMinute.
When an invoice has already been synced but you need to remove or replace it
- Open the invoice that was synced to Xero.
- Click More → Mark as not Synced.
- After marking it as not synced, click More → Delete to remove the invoice from NextMinute.
Note: You're not able to edit an Invoice if it has been synced with Xero. You can only edit it once it's been marked as not synced.
Creating a new invoice from a quote and moving a deposit
- Open the target quote you want to invoice.
- Click More → Create Invoice from Quote.
- Follow the prompts to enter the required invoice amount.
- To apply an existing deposit onto the new invoice, add the payment as described below.
Adding a payment to the new invoice
- In NextMinute: Open the new invoice, then click More → Add Payment to record the deposit/payment directly.
- In Xero: You may alternatively add the payment in Xero after the invoice has synced and this will sync back into NextMinute.
Syncing the corrected invoice to Xero
- Once the new invoice has the correct amount and the payment is recorded, use NextMinute’s Sync with Xero function to push the invoice to Xero.
- Confirm the invoice and payment appear correctly in Xero if you recorded the payment there.
Troubleshooting checklist
- If an incorrect invoice already exists in NextMinute and has been synced, mark it as not synced not make any changes.
- If you want the deposit to appear on a different quote/invoice, create the new invoice from the correct quote, then add the deposit payment to that invoice (either in NextMinute or in Xero after syncing).
- If you prefer to manage payments in Xero, you can add the payment there after syncing the invoice from NextMinute - these will also sync back into NextMinute.