Fixing Invalid Tax Rates

Sometimes you may notice there are invalid tax rates on invoices or supplier invoices, this will stop you from syncing invoices successfully with your accounting provider.

In this article we take you through the steps in fixing invalid tax rates on an invoice. This is a quick and useful way of amending tax rates on all invoices and supplier invoices.

Note: In this example we are are fixing invalid tax rates on an Invoice but same steps also apply for Quotes, Invoices and Orders.

Step 1: Navigate to Invoices and select the Invoice with invalid Tax Rates





Step 2: Select Select Items Where Tax Rate is Invalid



As you can see below, the tax rate is invalid.



Step 3: Select Set Tax Rate





Step 4: Select Purchases Default Tax Rate





Step 5: Select Save





The tax rate is now fixed:



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